
There was a time when blogs were the breeding ground for techies, Trekkies and Hogwarts fans exclusively. There were trainspotters excitedly announcing they had spotted the new Virgin rolling stock at Macclesfield, geeky fanboys talking about the continuity errors in Star Wars and all manner of crazy David Icke wannabes selling their crazy theories to those who would listen.
Nowadays, the blogging landscape is somewhat different.
Being an A List celebrity is no longer determined by the takings of your most recent summer blockbuster - it increasingly seems to depend on how often you blog and how interesting your cyber musings are.
Likewise, blogs are playing an increasingly important role within the business world and companies are flocking to blogging in their thousands. Our very own new And Digital site which you are currently reading is entirely based around a blog. Why put up a page of stale, lifeless text which is probably amended once a blue moon when you can have an interactive blog full of depth, resonance and varying points of interest to your clients? A blog allows companies to more effectively communicate with their customer base and more importantly, personalises their offering allowing their customers to get much closer to the people driving the company.
We recently completed a new site for a local print management company called Print Image Network. They initially discussed the idea of an "Ask us a question' section whereby users could fill out a form containing their question and submit it to the MD to answer via email. Instead, we suggested they did it as a blog. So the same mechanism would be used to capture the question but the answer would be posted along with the question on the blog. This way, all users of the site could view all relevant questions and see the answers. They could also comment on answers and posts and in theory, initiate a a conversation with anyone else using the blog including Print Image who could both monitor and moderate all of the postings. This seemed a much more proactive and modern solution and allowed a conversation to be more than a two way exchange. This suggestion has been very well received and we are in the process of putting together their branded blog.
I will feature the finished article complete with real time postings in a future article.
So in conclusion, if you are looking for a cost effective and innovative way to reach out to your customers, then a blog is a fantastic starting place. Why not comment on this blog entry if you would like to discuss blogs with me in more detail?